How Flock Protects
and Manages Data

Your local agency controls who can access information. It’s automatically deleted after a set time (often 30 days, depending on local law). And every search is logged so it can be reviewed.

In plain terms: You decide who can use it. The system keeps a record.

We build privacy into the product from the start. We limit what’s collected, who can see it, and how long it’s kept.

That means: Fewer surprises. Clear rules.

What Is Allowed & What Is Not Allowed

Here are clear rules for how the system can be used, and limits on how it cannot.

Allowed

Used for Public Safety Purposes

  • Public safety investigations

  • Authorized, case‑based workflows

  • Controlled by your local agency

Prohibited

Not Used for Watching People

  • Mass surveillance

  • Tracking of individuals

  • Use outside defined purposes

In plain terms: It’s for cases. Not for watching people.

How Data Is Collected & Managed

Our customers decide how the system is used and who can access it.

Collected

Data Captured by ALPR

  • License plate images

  • Vehicle characteristics

  • Date and time stamps

  • Camera location

Not Collected

Data Not Collected by ALPR

  • Biometric data

  • Driver information

  • Facial recognition data

That means: It captures vehicles. Not people.

Data Retention

How Long Is Data Stored, and Who Decides?

Images and footage are deleted automatically after a set period. In most communities, that’s 30 days unless local law says otherwise.

In plain terms: Data does not sit there forever.

Access Controls

Who Can Access Flock Data, and When?

Agency Controlled Access

Your local agency manages user accounts and assigns access based on job role. People get access only if they need it for their work. There’s no public database.

That means: No public browsing. No open access.

Recorded Search Activity

Every search is tied to a specific user and recorded in a log. Supervisors can review what happened and who did it.

In plain terms: Every search is logged.

Data Sharing Is a Local Choice

Our customers set sharing settings and policies. Nothing is shared unless they choose to share it.

That means: Nothing is shared unless our customers turn on sharing.

Lifecycle Controls

Controls Exist at Every Stage

We protect data from the moment it’s captured until it’s deleted. Only approved users can access it. Data deletes automatically after a set time. Data is encrypted on the device, during transfer, and when stored.

In plain terms: Protection isn’t just a promise. It’s built into each step.

Safeguards That Protect Data

Restricted

Only approved users in your local agency can access ALPR data. Permissions are based on job role.

That means: You decide who can use it.

Secure

Data is encrypted on-device, in transit, and when stored. System controls help prevent unauthorized access.

In plain terms: Data stays protected the whole time.

Accountable

Every search is recorded. Logs and review tools help agencies check usage and address misuse.

That means: Use is visible and reviewable.

Designed to Meet Recognized Standards

Mitigating Misuse

Clear limits and built-in controls help prevent misuse.

Purpose Limitation

Searches require a public-safety reason. That reason is recorded with the search so agencies can review how the system is used.

In plain terms: You can’t search “just because.”

Activity Log

If a search breaks policy, it can be reviewed and handled by the agency.

That means: Misuse can be spotted and addressed.

Security & Privacy Standards

Independent reviewers test our security controls against recognized industry standards.

SOC 2 Type II

Independently audited controls covering security, availability, and confidentiality.

ISO 27001

Information security management
aligned with international standards.

Adherence to Key Privacy Principles

Built to focus on data minimization, purpose limitation, and transparency.

Frequently Asked Questions

No. It’s used for specific public safety investigations under rules set by your local agency. Only approved users can access it. Every access is recorded. Data deletes automatically after a set time (often 30 days unless local law says otherwise).

In plain terms: Not everyone, not all the time. Also, use is recorded.

Only approved users with role-based access set by your local agency. Every search is recorded and reviewable.

That means: No anonymous access.

Retention is set in advance, and the system deletes data automatically. In most communities, that’s 30 days unless local law requires otherwise.

In plain terms: Deletion is automatic.

No. The system does not use facial recognition. The ALPR system searches are based on vehicle details, not people.

That means: It can’t identify someone by their face.

Flock ALPR collects license plate images, vehicle characteristics, date and time stamps, and camera location identifiers.

Our program is reviewed against widely recognized standards including SOC 2 Type II and ISO 27001, with privacy principles aligned to ISO27701. These certifications cover security, availability, confidentiality, and data minimization principles.