Law Enforcement

How to Build a Real Time Crime Center: 5 Steps to Establish a RTCC

September 22, 2023

0 mins

Law Enforcement

How to Build a Real Time Crime Center: 5 Steps to Establish a RTCC

Real Time Crime Centers (RTCCs) can be a transformative tool for law enforcement, allowing agencies to leverage technology and data to combat crime and enhance policing efficiency.

However, for smaller and mid-sized agencies with limited resources, embarking on the journey to establish an RTCC may seem like a daunting task. In this article, we'll outline five practical steps your agency – regardless of size or sworn officer count – can follow to kickstart the process of building an RTCC.

1. Assess Your Current Technology

The first step in setting your agency up to build an RTCC is assessing the technology you already have and identifying any gaps that exist. RTCC technology can be categorized into 3 buckets:

  • Data Management: Ensure your agency has a robust data management system. Aim for at least one internal and one external investigative database accessible to your personnel.
  • Security and License Plate Recognition (LPR) Cameras: If you have live-view security or LPR cameras in your jurisdiction, explore how they can integrate into your RTCC. You can also tap into privately funded LPR and live-view security cameras with some extra effort.
  • Communication Systems: Effective communication is the backbone of law enforcement. Assess your radio and dispatch systems to ensure seamless connectivity with your future crime center. Enhance communication capabilities by considering the deployment of dedicated smartphones within the RTCC.

By starting with these technology assessments, you're laying the foundation for a successful RTCC.

2. Invest in the Right Technology —  In the Right Order

For smaller and mid-sized agencies, selecting the ideal technology partner is paramount. When picking a technology provider, consider these key features:

  • Integration Capabilities: Ensure the software seamlessly integrates with your existing systems and hardware, reducing the need for a complete tech overhaul.
  • User-Friendly Interface: Opt for a solution with a user-friendly interface to expedite personnel adaptation and minimize the learning curve.
  • Scalability: Your agency's growth will lead to evolving tech requirements. Select a solution that can scale alongside your needs.

3. Hire and Train Personnel

Creating a real-time crime center isn't just about tech; it's also about the people behind it. Smaller and mid-sized agencies might find hiring and training staff for this specialized role challenging. Here's a practical approach:

  • Identify In-House Talent: Seek out talent within your agency who possess the skills and potential for real-time crime center operations. Your current crime analysts are a prime source for qualified personnel who can transition to RTCC duties with slight adjustments.
  • Partner with Local Institutions: Collaborate with nearby colleges and universities to tap into a pool of potential recruits. Create internship programs that provide students with hands-on experience in an RTCC setting.
  • Invest in Training: When budget constraints limit hiring experienced personnel, invest in comprehensive training programs. This will equip your team with the necessary skills for effective real-time crime center operations.

4. Overcome Budget Challenges

Budget constraints are a common concern among smaller and mid-sized law enforcement agencies. However, building a robust RTCC doesn't have to strain your finances. Here are strategies to tackle budget challenges:

  • Explore Grant Opportunities: Research federal, state, and local grants that can support your real-time crime center. Many agencies have successfully obtained funding for technology through grants.
  • Leverage Partnerships: Collaborate with other government entities, community groups, and local businesses who share a vested interest in enhancing public safety. 
  • Phased Implementation: Rather than attempting to build a fully-equipped crime center all at once, consider a phased approach. Begin with essential components and expand gradually as funding becomes available.

5. Educate the Community

Establishing a real-time crime center isn't just about enhancing law enforcement capabilities—it's also about building trust and transparency in the community. Try using these strategies when informing the public about the advantages of the community investing in an RTCC:

  • Community Outreach: Host public meetings, workshops, and information sessions to outline the purpose and benefits of your RTCC. Address concerns related to privacy and data security.
  • Transparency: Maintain transparency about how the technology will be utilized and the measures in place to protect individual rights. Ensure clear communication of policies and procedures to the public.
  • Engage Community Leaders: Partner with community leaders, local influencers, and neighborhood associations to garner support for your RTCC initiative. Their endorsement can play a pivotal role in gaining public trust.

By following the steps laid out above, smaller and mid-sized law enforcement agencies can harness the advantages of real-time policing through smart, resource-conscious strategies. Ensure you have the right technology partner in place, focus on personnel, and tackle budget hurdles creatively while keeping your community informed along the way. 

While the journey to building your own RTCC may pose its unique challenges, the rewards in terms of crime prevention and enhanced public safety will make it a worthwhile endeavor.

For more information on how you can get started on building your own RTCC with Flock Safety, visit TheFutureOfPolicing.com.

This article is adapted from "How to Get Started Building a Real-Time Crime Center (RTCC) for Smaller and Mid-Sized Law Enforcement Agencies" originally featured on (Police1) written by Dalton Webb, Director of RTCC Strategy at Flock Safety; retired Sergeant, Fort Worth PD.

0 mins